# Get help

Email [support@kosuke.ai](mailto:support@kosuke.ai) with a question or bug report.

## What to include in a bug report

- A link to the chat session. Open the session's menu in the sidebar or on its Tasks page card and choose **Share** to
  copy it, or copy the address from your browser.
- The project and the workspace where it happened.
- What you did, and what you expected to happen.
- What happened instead. Copy the exact text of any error or banner, or attach a screenshot.
- When it happened, with your time zone.

For a deploy problem, include what the Deploy Chat shows and the relevant lines from the
**Logs** tab in the project's Settings view.

Before you write, check [Troubleshooting](https://kosuke.ai/docs/help/troubleshooting.md). Many common problems have a
fix you can apply yourself.

## Next steps

- [Troubleshooting](https://kosuke.ai/docs/help/troubleshooting.md)
- [Keyboard shortcuts](https://kosuke.ai/docs/help/keyboard-shortcuts.md)